Appointing the right chauffeur is paramount if you want the highest level of service and also if you want to leave a good impression with your clients. But how do you sort the wheat from the chaff to ensure you are only choosing the best for you and your company? Read on to find out what you need to look out for. From inclusive services to the quality of the drivers, we give you the full lowdown on choosing the best driver service in town.
Recommendations go a long way. If someone can vouch for a service, then it means it’s worth looking into. Whether it’s word-of-mouth or a testimonial on an unbiased review site, take other people’s words for it when it comes to professional services. Chauffeurs who offer a poor service won’t be able to keep it under wraps for long.
Possibly more important than the vehicles themselves are the drivers. Do a bit of research into your chosen chauffeur service by having a good look through the website to gauge what they look for in a driver. Drivers should have a clean UK driving licence and be well presented at all times. They should also have excellent local knowledge, as this can help them with getting around the city without delay, knowing how to avoid high traffic areas. They should also provide you with tips and advice for what to do whilst in the city. For example, drivers employed by a Newcastle chauffeur service should know not only the city but the whole of the Tyneside area like the back of their hands. Drivers should be courteous, helpful, professional and ready to go above and beyond. Excellent drivers are the heartbeat of any top chauffeur service.
Choice of Vehicles
Look for a company that can offer a choice of vehicles, including coaches and midi coaches, as well as luxury cars. This means you will not need to look elsewhere should you have a larger group to transport.
The best in town will offer an array of complimentary services such as bottled water and a daily newspaper. They will also be able to add requested VIP extras should you need these too.
The staff behind the scenes should also offer you the best possible service. Make sure your chauffeur company has a dedicated customer service team which is available for extended hours. Staff should be ready to answer all your questions patiently and efficiently. If they can’t, then this may not be the best chauffeur service in town. The best Newcastle chauffeur service should reflect the city’s famous friendliness and professionalism.
To make sure that you’re truly getting the best in town, start by doing a little research, accept the advice and tips of friends and clients and have a good look around a company’s website. Excellent service should be holistic and should continue through from the website to the staff on the phone, the quality and cleanliness of the vehicle and, without question, the excellence of the driver.